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Help article · Integrations

Connect a social account to a brand

Use the integrations area and confirm the destination belongs to the intended brand.

Updated August 2, 20265 minute readA connection is not ready until the intended brand, account and permission state are visible together.

Open Settings and Integrations

Start the provider connection from the product integrations area. Complete authentication only in the provider flow you recognise.

Check brand and account ownership

Before confirming, verify the workspace and destination account. Do not reuse a connection across client brands unless the product explicitly identifies that setup.

Read the resulting state

A connected, pending, expired or failed state should be shown separately. If the connection fails, retry from integrations rather than assuming content can publish.