A consent-aware conversation workflow.
Turn comments into conversations — automatically.
Design a comment-to-DM flow with a visible opt-in boundary, stop conditions and a manual handoff for uncertain intent.
DM flow previewSynthetic example
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Example state: routed to manual review
Synthetic conversation flow
Consent is a visible step, not a footnote.
The example shows where automation can continue, where it stops and when a person takes over. Platform availability and policy compliance still require verification.
- 01
Comment trigger
“Send guide” matches the example keyword.
- 02
Private reply
The example asks whether the person wants the guide.
- 03
Opted-in DM
Only the opted-in branch receives the example link.
- 04
Manual handoff
A teammate handles questions or uncertain intent.
The flow stops without consent and keeps manual handoff visible.